At Transmission, we believe in simplifying your experience from the start. Whether you opt for our Check-In Kiosk or FactoryTV, our dedicated team handles every aspect of system configuration, ensuring a seamless setup process for your chosen product. Customer service, product training, tutorials, ongoing system maintenance, and updates are all included with your subscription.
Rest easy with our products knowing that they come with a lifetime warranty. We stand by the quality and reliability of our offerings, ensuring that they are free from defects in material and workmanship. With an active subscription, you'll be covered for any hardware-related issues, providing you with peace of mind as you integrate our solutions into your operations. Your satisfaction and confidence are our priorities, and our lifetime warranty reflects our commitment to delivering products you can trust.
Transmission is a leading provider of innovative solutions for manufacturing facilities. We offer FactoryTV, a captivating digital signage system with handcrafted content to inspire and educate employees. Our Check-In Kiosk streamlines visitor management and serves as an internal communication hub, allowing text messages to be sent to individuals or departments. With our tailored approach, user-friendly experience, and 24/7 support, we elevate employee engagement and communication, empowering your facility to thrive.
What are the benefits of having both FactoryTV and the Check-In Kiosk working together?
Having FactoryTV and the Check-In Kiosk integrated allows you to send messages directly to FactoryTV. It also allows for visitor arrival to be displayed as notifications on FactoryTV, enhancing communication and visitor management.
Does FactoryTV include a TV?
No. FactoryTV is a software program that runs custom-made digital signage content on a tv. You're free to use any TV that has an HDMI port. It does NOT have to be a SMART TV or have any apps installed.
Does the Check-In Kiosk include a touchscreen?
Yes, the Check-In Kiosk includes a 27" touchscreen. Additional sizes and mounting options are also available.
Is the text messaging unlimited?
Yes, with any Check-In Kiosk, you have access to an unlimited texting platform with no additional fees. Seamlessly send messages to visitors, employees, or entire departments, empowering efficient and unlimited communication at no extra cost.
How does the account setup and onboarding process work?
With any plan, our team handles 100% of system configuration, ensuring seamless integration with your operations. We collaborate closely to align the kiosk logic and custom content to your preferences.
What kind of customer support is available if we encounter any issues with the products?
We provide dedicated 24/7 customer support and training to assist you with any issues or inquires regarding the products. You can reach us via phone, live chat, email, or Teams.
What's the difference between a Channel and a Satellite?
A Satellite is a physical device (media player) that connects via HDMI to any tv and enables the broadcasting of any FactoryTV Channel. (Think of a Satellite like a cable box.) A Channel represents a unique content stream that plays on a FactoryTV and is tailored to a specific location, group of employees or purpose. (Think about your cable subscription offering multiple channels you can choose from.) If you want to add an additional FactoryTV showing identical content, you would only need to purchase a Satellite. If you want to add an additional FactoryTV showing different content, you would need to purchase both a Satellite and a Channel.