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Slack Integration

How it works.

Overview: Slack | Transmission

With a Slack (a leading communication service used by millions of companies worldwide) integration configured and connected to your workspace, the Check-In Kiosk will default to delivering notifications on the chosen platform to hosts receiving visitors.

What's even cooler: we provide hosts three different "canned responses" right inside of Slack that they can use to instantly text their visitors things like "Be right there!" or "Give me 5 minutes." If those don't work, send your visitor a custom text message right inside Slack! Further, Slack is treated just like any other communication delivery method, meaning custom notifications can be set up with any event trigger, just like users can already configure with texts and emails.


Access & Setup

With our latest update comes the introduction to the "Integrations" page inside of the Admin Dashboard. Connecting the Check-In Kiosk to a Slack workspace is as easy as clicking configure, and then allow on this Slack page. If at any point you need to pause the integration simply click the connect button inside the Admin Portal again to disable.


How it Works (Visitor Types)

If a Host's email address matches the email address in their Slack account, the user will be notified on Slack when a visitor checks in to see them (if Slack notifications are not disabled for that particular visitor type).

If the Slack integration is installed at a location, toggles will conditionally render that allow Slack notifications to be turned on or off for each visitor type:


How it Works (Notifications)

Additionally, if the Slack integration is installed, a toggle will conditionally render inside the custom notification builder that allows Slack to be used as another notification delivery method.


How it Works (Slack)

When you are notified on Slack that a visitor has arrived to see you, the notification can look something like this:


Slack notifications come with a few canned responses, buttons that you can click at the bottom of the notification that will text your visitor things like "Be right there!" (Or a custom message).