Vendor Visitor Journey

Chart showing the steps involved checking in a vendor

Visitor Profile

When a vendor arrives, they are prompted to check into the kiosk and enter some basic information, such as their name, company, phone number, reason for visit and their host if applicable.

A kiosk screen prompting visitor to enter in name, phone number, company, and take a photo.
Kiosk with agreement and a "sign here" box


After selecting their reason for visit, in this case being a vendor, they are prompted to sign relevant agreements.


They would then be served relevant safety and informational videos.

A video playing on kiosk, with text on screen that says "Always wear your hard hat"
Kiosk quiz question, asking what PPE is required on factory floor.


A quiz will appear after any videos, to ensure both that the information was retained and records for compliance.


After successfully completing any quizzes, check-in is complete and an identification badge will be printed.

A vendor getting a badge from a kiosk.
Illustration of worker sitting at desk, receiving a notification.


With the check-in complete, a notification will be sent to the visitor, notifying them that the host is on the way. The host will also receive notifications alerting them to the visitors arrival.

Want to learn about other visitor journeys?

Vendor Visitor TypeContractor Visitor TypeCorporate Visitor TypeCustomer Visitor TypeDelivery / Drop Off Visitor TypeJob Applicant Visitor TypeRegulator Visitor TypeShipping and Receiving Visitor Type

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