Delivery / Drop Off Visitor Journey

Chart showing the visitor journey of a delivery drivers.

Drop Off Button

When a delivery driver arrives, they can select the drop off button in the corner of the kiosk home screen.

Kiosk home screen showing a "Drop Off" button in lower left corner.
Kiosk screen asking if the delivery is addressed to someone.

Select Recipient

They will then be prompted to select a recipient, if the the package is addressed to someone.

Drop Off Checked In

They are then shown a thank you message, and notified that the drop off has been checked in. You may also add default drop off instructions, if necessary.

Kiosk screen stating thank you the drop off has been received.
A worker at their desk, receiving a notification.


A notification will be sent to the recipient or specific employees, alerting them of the delivery.

Want to learn about other visitor journeys?

Vendor Visitor TypeContractor Visitor TypeCorporate Visitor TypeCustomer Visitor TypeDelivery / Drop Off Visitor TypeJob Applicant Visitor TypeRegulator Visitor TypeShipping and Receiving Visitor Type

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