Visitor Management Systems: Choosing the Right Check-In Kiosk

When visitors arrive in your lobby, what is the natural flow of traffic? Oftentimes, improper hardware selection produces the wrong result, and the check-in kiosk goes unnoticed. Knowing how your lobby is structurally laid out allows us to offer the appropriate types of hardware. In our experience with manufacturing facilities, we’ve seen a wide variety of lobbies, and we offer equipment options to accommodate them all.

Lobbies with reception desks were common in the past, but today, the receptionist is gone, and the front door is locked. The visitor often stays in a glass vestibule, uses doorbells or intercoms to notify staff, and waits to be let in. Because this affects the productivity of the staff responsible for answering the door, we’d want to eliminate this process. Using a freestanding floor stand, a Transmission kiosk can be placed in the glass vestibule, allowing visitors to check themselves in. 

Do those visitors walk to a reception window that has a ledge with a log book on it? That ledge is a great place for a countertop kiosk. Is that ledge hanging under a wall and not a window? Maybe it’s an excellent place for a countertop kiosk OR a wall-mount kiosk?

If there is no main focal point or traffic pattern, we can utilize the wall and mount a kiosk in a size appropriate for the room. Screens range in size from 10.5-55”, so large ceilings with lots of empty space or a tiny room with nowhere to turn can be accommodated.

Accessories & QR Codes

Floor and wall decals are also available to match your band and company image that direct visitors to your check-in kiosk. If you’d like these, we’ll customize them for you and provide the file you can take to your favorite print shop.  

Because your lobby is different from the other doors your visitors could use, you can mix and match your hardware to meet the needs of each door.

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For gates, outdoor environments, and areas without internet or electricity, QR codes are the perfect way to keep everyone compliant and connected…no matter what entrance your visitor enters. We supply an image file that can be printed by your favorite print shop in any size and material, allowing you the flexibility to put them anywhere you need them.

Warranty, Upgrades, Replacements & Customer Service

Choosing the proper hardware is crucial to the adaptation, usefulness, and functionality of your digital receptionist and visitor management software. Should you be unhappy with your original hardware selection, we’ll gladly help you upgrade to a better fit for your needs. All hardware includes a lifetime warranty, and we offer unlimited remote technical support. Technology will always have challenges. Sometimes, it’s from the sunlight overheating a device; other times, it’s an internet connectivity problem, but we’ve seen and overcome it all. We will be here for you to work through any changes that may arise, such as a lobby remodel that warrants new kiosk hardware, additional building doors or gates added to your facility, or a simple policy change that requires changes in the kiosk. 

To schedule your onboarding or get help with your kiosk, contact support@sendtransmission.com or the onboarding specialist assigned to your account.

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