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Visitor Kiosk

How to Improve the Security of Your Facility with a Check-in Kiosk

Improve facility security with a visitor management system. Screen visitors, secure visitor logs, and mitigate legal liability.


Facilities all over the globe have at least one thing in common: all of them consider on a regular basis the various tools and systems they can implement to increase their security. Whether physical or digital, securing your premises and data has never been more critical, especially given the rise in cybersecurity threats in recent years. The good news is that check-in kiosks, as well as visitor management systems, can help achieve these goals more broadly. Without further ado, let’s take a look at the variety of ways a check-in kiosk can help keep you and your staff safe at the office.

Screen Visitors

With the advent of the COVID-19 pandemic, businesses were suddenly thrust into a situation where they were responsible for ensuring their visitors weren’t putting their staff or other customers at risk by entering the facility. That’s why the vast majority of visitor management systems have implemented health screening tools to ask visitors, for example, if they have recently been exposed or have contracted any contagious virus.

Being able to automatically dismiss these visitors without ever involving your staff is critical for your staff’s health because, remember, visitors don’t even have to do anything beyond interface with the receptionist at your front desk in order to introduce a dangerous pathogen to your office. Beyond health screening, modern check-in kiosks also utilize “blacklist” capabilities. Blacklisting refers to the check-in kiosk’s ability to automatically reject a visitor if they appear on any list, whether a government-curated “threat” list or a list provided by you. These visitors are generally presented with a “Sorry, but you are unable to check in at this time” type of message, while administrators are notified via email or text in the background of the attempted check-in.

Always Know Who’s There

Security cameras watching two people

For almost every company using a visitor management system and check-in kiosk, knowing who’s in their facility is the primary reason for using the system. Particularly in emergency situations, it’s crucial to have an accurate headcount and to know if someone is missing. Some visitor management systems offer a suite of tools to ensure that visitor check-in as well as visitor check-out are tracked to a high degree of accuracy.‍

Things like automatic check-out times and “Are you still here?” text messages based on the type of visitor can empower administrators who are attempting to perform visitor management functions using nothing more than pen and paper. Some visitor management systems also provide you the tools you need to communicate in real time with one or all visitors via text message, giving you the ability to send out a text blast letting your visitors know that, for example, you’ll be closing in a few minutes.

Secure Your Visitor Logs

Stack of papers

For almost every company using a visitor management system and check-in kiosk, knowing who’s in their facility is the primary reason for using the system. Particularly in emergency situations, it’s crucial to have an accurate headcount and to know if someone is missing. Some visitor management systems offer a suite of tools to ensure that visitor check-in as well as visitor check-out are tracked to a high degree of accuracy.

Things like automatic check-out times and “Are you still here?” text messages based on the type of visitor can really empower administrators who are attempting to perform visitor management functions using nothing more than pen and paper. Some visitor management systems also provide you the tools you need to communicate in real-time with one or all visitors via text message, allowing you to send out a text blast letting your visitors know that, for example, you’ll be closing in a few minutes.

  • When the individual visits you
  • Their personal information
  • Notes about the visitor
  • Whether the visitor was served an NDA or questionnaire, & more.

Mitigate Legal Liability

From a security standpoint, businesses care about more than just the physical security of their facility and the digital security of their data. Legal liability presents a significant risk factor as well. Modern visitor management systems aid in mitigating your legal liability by serving visitors things like NDAs or other legally binding agreements at the point of check-in. By requiring visitors to sign something like an NDA, you can help protect your business from the potential legal liability that may arise from a visitor getting injured for not following your safety policies or ensure a successful case if a visitor steals your intellectual property or other sensitive information.

Check-In-Kiosk

It would be wonderful if modern businesses didn’t have to concern themselves and spend money implementing such measures, but as security best practices evolve, so too will the strategies and tactics of those that seek to penetrate your systems. That’s why check-in kiosks and visitor management systems are a must in the 21st century, and as more and more businesses move to remote work, it’s more important than it’s ever been to have an extra “set of eyes” on your facility and who’s inhabiting it at any given time. Though others exist, many businesses are turning to systems like Transmission's Visitor Management to fulfill their visitor management needs. Transmission can help keep your facility safe and your data secure while providing a quick and seamless check-in experience for your visitors.

Interested in improving facility security with a Check-In Kiosk? Contact Transmission today for a personalized demo!

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